Delivery and Returns
Any items ordered from Monday to Friday before 4pm is dispatched the same day. This excludes weekends and bank holidays. We offer standard delivery within the United Kingdom with an estimated delivery time of 2-4 working days. Arrival by a specific date is not guaranteed with standard delivery.
We also offer next day delivery for an additional cost for an estimated delivery time of 1-2 working days. To ensure the quickest delivery time, we would advise to place any orders for the next day before 11am. Please note that these delivery times are estimations provided by our delivery partner, therefore we cannot control or guarantee the delivery time.
We will always advise where possible for any delays by either Boo Lashes or by our delivery partner.
For any queries or information on deliveries outside the UK, please contact firstname.lastname@example.org
- UK standard delivery (2-4 working days) – 1-5 items – £1.99
- UK standard delivery (2-4 working days) – 6+ items – £4.80
- UK next day delivery (Order before 11am) – 1-5 items – £4.99
- UK next day delivery (Order before 11am) – 6+ items – £8.99
Please note that none our parcels are tracked and signed for.
Due to health and safety reasons, customers are unable to return lashes after purchase. If for any reason the item is faulty or damaged, we will investigate and where possible, refund the customer. If the item you received from us is faulty or damaged, you must notify us within 7 days. We can only refund the price of the item and not any delivery charges.
To complete a return, please email email@example.com with a proof of purchase and pictures of your damaged/faulty item.